About Us
Net Call Center was established in 2008 with the goal of becoming one of the leading organizations in the call center industry under the name 'Hem İletişim'.
Being the strategic partner of our corporate clients, managing all channels of customer services, creating customer satisfaction, loyalty and value, and providing new revenues to our customers through sales-oriented projects carried out through these channels are among our primary goals.
Net Call Center is a company that produces call center solutions for its customers; It offers operation and support solutions such as outsourcing services, call center training, call center installation, and consultancy activities. In addition to value-added services; It also shares services such as Outbound Calls, Tele-Sales, Tele-Payment, Voice Response, E-mail Services, Data Entry and Updates, Collection Management, Complaint and Customer Satisfaction Management with its customers.
As a result of the new corporate branding efforts initiated in 2011, our company refreshed its strong position in the sector with the name 'Net Call Center' and provides services in Ankara, Konya, and Van locations with more than 1000 expert and experienced personnel.
Mission
To be one of the main channels that customers and brands can easily reach with our foreign language services offered in multiple languages such as English, German, French, and Italian in the call center sector where we operate, to understand customers, to prioritize the satisfaction of our customers and employees while continuing to develop and improve our existing services, to provide innovative, reliable, fast, solution-oriented service in the sectors we serve.
Vision
To grow by providing the right and quality value-added service to customers and brands with our professional team, to add value to communication in this process, to serve as a leading call center in the sector in multiple language channels by providing a solution-oriented communication.
Net Call Center, which offers professional services secured within the frameworks of ISO 27001 Information Security Management System Standard, ISO 9001 Quality Management System Standard, ISO 10002 Customer Complaints Management System Standard and supported by the latest technology, continues its growth in its sector with confident and strong steps.